Jira Service Management

{"xsrfToken":"3c659c8e26d9a8a3e5d879653d85d03cf4332725_lout","branding":{"id":"1","key":"desk","name":"ClearBlade Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dc982587-1657-403b-8e9c-8dab179cd836/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YmNlNDYyNy1hM2MxLTQ2MTYtOWUwMy05MWJkYzkyMTM3MjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRjOTgyNTg3LTE2NTctNDAzYi04ZTljLThkYWIxNzljZDgzNiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzIyMTgsIm5iZiI6MTczMjE3MTYxOH0.Cd5C_2rbQWBk8vnepTHueQLUD4z_9NOz1a738kf8Raw&client=7bce4627-a3c1-4616-9e03-91bdc9213728&mode=fit","logoId":"dc982587-1657-403b-8e9c-8dab179cd836","isLogoAvailable":true,"helpCenterTitle":"Welcome to the ClearBlade Support Portal","sharedPortalName":"ClearBlade Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the ClearBlade Support Portal","sharedPortalName":"ClearBlade Support","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンターへようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#657481","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"desk","projectId":10102,"serviceDeskId":1,"name":"ClearBlade Service Desk","description":"Welcome! You can submit and view issues here.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"16","name":"Feature","descriptionHtml":"","callToAction":"Feature","introHtml":"A request for a new feature or major capability in the ClearBlade Platform software.","icon":12003,"iconUrl":"https://clearblade.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12003","groups":[1],"key":""},{"id":"17","name":"Improvement","descriptionHtml":"","callToAction":"Improvement","introHtml":"A recommendation for an improvement in the existing capabilities of the ClearBlade Platform","icon":12025,"iconUrl":"https://clearblade.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12025","groups":[1],"key":""},{"id":"19","name":"Intelligent Assets Issue","descriptionHtml":"","callToAction":"Intelligent Assets Issue","introHtml":"An issue with the Intelligent Assets Application, hardware bundle or third party integration","icon":12020,"iconUrl":"https://clearblade.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12020","groups":[1],"key":""},{"id":"20","name":"IoT Core Issue","descriptionHtml":"","callToAction":"IoT Core Issue","introHtml":"An issue associated with the ClearBlade IoT Core at iot.clearblade.com","icon":12007,"iconUrl":"https://clearblade.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12007","groups":[1],"key":""},{"id":"15","name":"IoT Enterprise Issue","descriptionHtml":"","callToAction":"IoT Enterprise Issue","introHtml":"A current problem with the ClearBlade platform that is preventing successful execution of IoT Solutions.","icon":12010,"iconUrl":"https://clearblade.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12010","groups":[1],"key":""},{"id":"24","name":"Server Maintenance","descriptionHtml":"","callToAction":"Server Maintenance","introHtml":"DevOps tasks, platform upgrades, scaling activities etc.","icon":12088,"iconUrl":"https://clearblade.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12088","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[24,20,19,15,17,16,11]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a59b272-4f79-34ef-98bf-d884c51fca1d","appLinkName":"System Confluence","appLinkUrl":"https://clearblade.atlassian.net/wiki","spaceKey":"IS","spaceName":"IoTCore Support","spaceUrl":"https://clearblade.atlassian.net/wiki/spaces/IS","isServer":false},"labels":[],"projectKey":"DESK","serviceDeskId":1,"kbLinkDomainURLs":["https://clearblade.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DESK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YmNlNDYyNy1hM2MxLTQ2MTYtOWUwMy05MWJkYzkyMTM3MjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzI4MTgsIm5iZiI6MTczMjE3MTYxOH0.x_YPJ9rjo6XJaFd4Kjg02gO26SzpKWlASSmZo-QclTo","targetCollection":"upload-project-10102","endpointUrl":"https://api.media.atlassian.com","clientId":"7bce4627-a3c1-4616-9e03-91bdc9213728","tokenDurationInMins":20}},"sharedPortal":{"name":"ClearBlade Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://clearblade.atlassian.net/wiki","kbLinkDomainURLs":["https://clearblade.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=clearblade","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3c659c8e26d9a8a3e5d879653d85d03cf4332725_lout","baseUrl":"https://clearblade.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://clearblade.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7bce4627-a3c1-4616-9e03-91bdc9213728","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7516c9c5fa0444b4b90f96b9c79f6b71","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}